Privacy Policy

Welcome to Ayat Jewelry. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our store or make a purchase from us.

By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you place an order with us, we may collect the following information:

      Full name

      Delivery address (city, area, street)

      Phone number (for order confirmation and delivery coordination)

      Order details and purchase history

2. How We Use Your Information

We use the information we collect for the following purposes:

      To process and confirm your orders

      To arrange and coordinate Cash on Delivery (COD) shipments

      To contact you regarding your order status or delivery updates

      To improve our products and customer experience

      To respond to your queries and customer service requests

3. Payment Information

Ayat Jewelry currently operates on a Cash on Delivery (COD) basis only. We do not collect, store, or process any credit card, debit card, or online banking information. All payments are made at the time of delivery.

4. Sharing of Information

We do not sell, trade, or share your personal information with third parties except in the following cases:

      Courier and delivery partners who need your address and phone number to deliver your order

      When required by law or legal authorities in Pakistan

5. Delivery & Shipping

Ayat Jewelry currently delivers nationwide across Pakistan only. Your delivery address and contact information will be shared with our trusted courier partners solely for the purpose of completing your delivery.

6. Data Security

We take the security of your personal information seriously. We implement appropriate measures to protect your data from unauthorized access, alteration, or disclosure. However, please note that no method of data transmission over the internet is 100% secure.

7. Cookies

Our website may use cookies to enhance your browsing experience and help us understand how customers interact with our store. You can choose to disable cookies through your browser settings, however this may affect some functionality of the website.

8. Your Rights

You have the right to:

      Request access to the personal information we hold about you

      Request correction of any inaccurate information

      Request deletion of your personal data by contacting us directly

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please feel free to reach out to us:

      Brand: Ayat Jewelry

      Location: Pakistan

      Facebook: Ayat Jewelry (Facebook Page)

      Instagram: @AyatJewelry